Dental Office Administrator

Program Overview

The first dental professional a patient encounters is generally the front office staff. This interaction is vital to promoting the practice and making the patient comfortable. Dental office administrators play a key role in enhancing operations in the dental setting. They perform essential tasks such as processing information, utilizing paper and electronic management systems, scheduling, financial records and demonstrate proficient interpersonal skills. They create a connection between clients and dentists by coordinating requests from both parties. The Dental Office Administrator program will equip students with the office administrative skills and clinical knowledge necessary to work effectively in a dental practice.

Students will develop competencies in the following areas through this program:

• oral-facial anatomy and terminology
• basic clinical dentistry theory
• legal and ethical privacy regulations
• patient relations and care
• records and scheduling
• dental insurance
• general accounting principles and procedures
• dental software

Careers

Graduates are qualified to work in dental, orthodontics and other specialized dental care practices.

• Dental Office Assistant
• Dental Receptionist