Qualify for Special Funding
Help Desk Support Technician Diploma
Program Overview
The Help Desk Support Technician diploma program is a fast-paced program that is designed to provide you with the skills and knowledge to support users of computer systems and software applications. The program combines practical training with hands-on learning to ensure you have the skills and ability to adapt to your workplace upon graduation. You will also have the option to write a limited number certification exam(s) pending course outcome.- Learn the hardware and operating system principles of CompTia A+, the industry leading IT certification
- Learn about the basic computer concepts and operation including an overview of PC hardware standards such as motherboards, CPUs, memory, expansion cards and power supplies
- Learn basic networking theory, and the safety procedures and concerns when working in a network environment
- Develop your knowledge in Windows Client Configuration including how to install and configure a Microsoft server, understand the importance of AD DS in Microsoft-based domain networks and the configuration of IPV4 and IPV6
- Explore Linux+, the central operating system for much of the world’s IT infrastructure. Learn Linux command line, basic maintenance, installation and configuration of workstations and networking
- Develop your skills and knowledge in Network+ including installations and management
- Develop your skills and knowledge in Security+, the industry certification that is globally trusted to validate foundational vendor-neutral IT security knowledge and skills
Careers
Career opportunities exist for Helpdesk Support Technicians in organizations of all sizes and industries as:- User Support Technician
- Help Desk Technical Agent
- Help Desk Technical Support
- IT Support Technician
- Desktop Support
- Computer Network Technician
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Provincial Funding
Looking for student aid options offered by your local province? Choose your province of residence below to check out provincial funding options such as grants, loans, scholarships, and bursaries.
* All student funding, whether made available privately or through various government branches, is only approved to those who qualify, by the original source of funding.
There are many criteria that each candidate must meet to be approved. Schools can only inform you of what may be available.
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