MEDICAL OFFICE ADMINISTRATION

Grade 12 or equivalent or Mature Student Status. Courses are open to any applicant who possesses a good command of the English language and is able to follow instructions. An admissions interview will be administered to determine if the applicant has the required interest, motivation, and entry-level skills to take this program. Full-time students must attend the required hours per week as per the course schedule and may do so at times convenient to them.

The Medical Office Administration diploma provides students with the basic knowledge, skills, and work experience needed to become permanently employable in various medical settings. Skill development is delivered in three areas:

• Comprehensive medical administrative knowledge, including medical language, transcription, and medical office procedures.
• Full range of computer and office skills, including current software applications, keyboarding skills of 40 WPM, general office management, and accounting.
• Customer service and personal and professional development.

Medical Office Administrators work in doctors’ offices, hospitals, medical clinics, pharmaceutical companies, government health agencies, and a variety of other medical office settings. They are integral members of the healthcare delivery team and perform many administrative and some basic clinical procedures. Typical job titles include Medical Office Assistant, Medical Secretary, Medical Stenographer, and Secretary Ward.