Medical Office Assistant Diploma

The Medical Office Assistant program prepares students in key aspects of health administration. Students will begin by cultivating a strong foundation of administrative, word processing and office support skills before focusing on developing the skills required to fulfill the administrative requirements expected in a medical or other health care administrative setting.

Main Duties

Medical Office Assistants perform some or all of the following duties:

• Schedule and confirm medical appointments and receive and communicate messages for medical staff and patients
• Prepare, key in, edit, and proofread medical records, reports, articles, case histories and correspondence from machine dictation, shorthand and handwritten notes using computers
• Interview patients in order to complete forms, documents and case histories
• Complete insurance and other claim forms
• Initiate and maintain confidential medical files and records
• Prepare financial statements and billing procedures
• Order supplies and maintain inventory
• Determine and establish office procedures and routines
• May supervise and train other staff in procedures and in use of current software.